We ensure that staff at every level are fully equipped to deliver safe and effective care.
In order to ensure that staff are fully equipped with the skills and knowledge necessary to deliver safe and effective care, Fairlie Healthcare provides a comprehensive training programme for every new employee, including a mandatory four-day induction process.
Additionally, to ensure that staff continue to hone their skills and keep abreast of changes in legislation and best practice, we have developed a training matrix that reflects the five domains set out by the Care Quality Commission – Safe, Effective, Caring, Responsive and Well-Led – and all employees are required to undergo this training on an annual basis.
This runs from January – October of each calendar year, and based on the positive impacts of these trainings, through various reviews/testament we have also started a training arm, where staff of other organisations come to be trained by our Clinical trainers.
Fairlie Healthcare employs two Senior Clinical Trainers who carry out the specialist skills required within the organisations homes.
The in-house training we provide includes the 15 Standards of Care, mandatory training and a host of others.
- Understanding your Role
- Personal Development
- Duty of Care
- Equality and Diversity
- Working in a Person-centred Way
- The Communication Standard
- Privacy and Dignity (Choice, Insights, Independence and Fulfilment)
- Fluid and Nutrition
- Awareness of Mental Health (MCA)
- Safeguarding of Vulnerable Adults/Children (SOVA)
- Basic Life Support/CPR
- Health and Safety
- Handling Information/ Data Protection and Control
- Food Hygiene
- Fire Safety
- Conflict Resolution
- COSSH
Staff are provided with weekly development and support opportunities with mentor supervisors and specialist trainers.
With consistent supervision, specialist trainers (whom are brought into the home to compliment and extend our training and development programme) focus and encourage our teams to further develop their knowledge and qualifications to enhance their career progression.
All policies, practice and procedures are based on up to date research to meet the core values of Fairlie Healthcare and Professional Registration Organisations, the goal of which is to meet and exceed the requirements of our Registering body, the CQC.