“I am so happy to be at Fairlie House,” “I had no quality of life in hospital. I was stable but I had nothing to do and just lay in bed and watched TV. Now, I have physiotherapy sessions three times a week, I have massage therapy and I’ve regained enough control in my right hand to be able to write my name. I have company as the staff have time to spend with me. I can be part of the activities here, the music sessions, quizzes, and it’s much closer for my family to be able to come to see me. I’m so grateful that this has been made possible for me and I hope the service will help others like me.”

David (Patient) & Gloria (Wife) - Fairlie House

Our gratitude goes out to all the Management and staff, most especially to all the carers who looked after my Mum who has stayed with you for almost 4 years. Thank you so much for all your kindness, compassion and your continuous caring for her from the start until the very end of her life.

Daughter of Josephine @ Fairlie House

To all the wonderful nurses, carers, staff and kitchen crew and cleaners at Highfield House. I just wanted to say a HUGE and HEARTFELT thank you for all the care, help and support you gave Dougie over the last few months. He really appreciated it and was very fond of all you lovely care staff who came in and had a laugh with him throughout the day and night. I’m going to miss all your cheery smiley faces too!

Best friend of Dougie @ Highfield House

I would like to thank you for taking the time to show us around yesterday, we could see that Highfield House has amazing facilities and operates to very high standards. We also observed that every member of your team were very friendly and welcoming.

London Spinal Cord Injury Centre

We wanted to pass on our heartfelt thanks to you and your fantastic team for Benji’s care over the past six years and four months. The dedication to his well-being was exemplary and most definitely best in class for care of the highest quality….Your wonderful management and staff made us feel a necessary part of the team, as well as honoured members of the ‘Fairlie family’… Yours is the gold standard which all such organisations should aspire to but few will ever achieve.

Family of Benji @ Fairlie House

We can’t thank you enough for taking care of our Dad over the past 15 years. You all do such an amazing job, we will never forget the bond Dad had with you. Thank you for making us all so welcome and for loving him the way you do, we will be forever grateful.

Family of Ray @ Fairlie House

Please keep doing what you do. We and so many others appreciate your work at each and every level more than words can express. Thank you all for everything.

Family of Dennis @ Fairlie House

I just wanted to say a personal thank you for the care and love which you have shown to David throughout his stay with you. I really cannot thank you enough for looking after him. I admire your dedication in what must be a very difficult job at times but rewarding too.

Aunt of David @ Fairlie House

To Suzanne, Daisy and all the staff. We can’t thank you enough for all you’ve done for Simon. There were times when we never imagined we would be able to take him home, and the fact that we’re now able to is largely down to you all. And thank you too for the support you’ve given to Colin & myself. We were always made to feel welcome and Fairlie has been like a second home to us.

Parents of Simon @ Fairlie House